Type of project: Student project
Project time: 3 months
To research more about my target audience, I visited an elderly care home, to interview a nurse and look at their emergency system, talked with an emergency driver and visited a group of stroke patients over several weeks. I presented concepts and early prototypes to them, to receive feedback and improvement suggestions.
Inadequate communication in homecare between patients and their relatives is an immense problem. Conventional product systems are designed for emergency use only and lead to an enormous stress situation for caregivers, since no distinction is made between a serious emergency or an everyday problem.
Lifeline is a portable communication system for patients cared for at home by their family. The system was developed in close cooperation with stakeholders. With physical separation, patients can call their relatives at any time. There are three ways to communicate: "Please come." (Ringing), "talking" (telephone) and "emergency" (ring). The interaction surfaces were consciously designed differently in size, feel and shape, so that they are recognized even in the case of visual impairment. The volume control is located on the side to make the caller louder or softer. Accidental pressing of the emergency button was remedied by the shape of a ring on which one pulls easily. The sent emergency call goes first to the caretaker and if not answered to the emergency call center. The built-in fall sensor also allows passive emergency calls.
Copyright © 2018 Lena Heinrich